Simple Solution Tech is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information we collect and receive from you in connection with your use of the SMS Service (the “Service”), which we make available to you through a third-party service provider. This Policy is incorporated into the Terms of Service.

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By using the Service, you agree to the terms of this Policy. In its sole discretion, Simple Solution Tech reserves the right to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy and any changes are effective as soon as they are posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.

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“Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as any Personal Information that you choose to include in messages you send through the Service.

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What Personal Information is collected about you:

Through the use of the Service, Simple Solution Tech will receive the following information from our third-party service provider: your mobile phone number when you send a text message to us, the text of messages that you send to other users of the Service, any user or screen name that you select in connection with the Service, and any comments or feedback regarding the Service that you send to us.

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How Simple Solution Tech uses Personal Information about you:

We use Personal Information to (a) provide you with the Service, (b) process and respond to inquiries, (c) improve the Service, (d), if necessary, contact you with important announcements or messages, (e) conduct research, and (f) provide anonymous reporting for internal and external clients and partners.

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Each message you send through the Service (either to us or other Service users) is stored on our servers. We retain these messages. Simple Solution Tech utilizes servers and services owned by third parties.

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Disclosure of your information:

We will not rent or sell your Personal Information to other companies or individuals unless you consent. We may use or disclose such information in any of the following limited circumstances:

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• We have your consent.

• We need to enforce our Terms of Service.

• We provide such information to trusted businesses or persons to process Personal Information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and comply with this Policy and appropriate confidentiality and security measures.  If the third party fails to comply with our terms, Simple Solution Tech is not accountable in any way for any liability or reimbursement.

• We provide such information to third parties who have signed non-disclosure agreements.

• We provide such information to a company controlled by, or under common control with, Simple Solution Tech for any purpose permitted by this Policy.

• We respond to subpoenas, court orders, or legal processes to establish or exercise our legal rights or the legal rights of others or defend against legal claims.

• We believe it is necessary to share Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Simple Solution Tech’s Terms of Service, or as otherwise required by law.

• We transfer Personal Information about you if Simple Solution Tech or its assets are acquired by or merged with another company.

 

We may share aggregated information with others without further notice. An example would be the number of people who used the Service in a given month or the total number of texts sent in a given week.

 

Security:

Simple Solution Tech takes precautions to ensure the security of your Personal Information, including ensuring that our third-party service providers protect it. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that when using the Service, your information will travel through third-party infrastructures, not under our control (such as a third-party SMS delivery platform or your carrier network).

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We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.

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Opting in:

A mobile user might opt-in by:

• Entering a phone number online,

• Sending a Mobile Originating (MO) message containing an advertising keyword,

• Filling out a paper form that includes their phone number or

• Signing up at a point-of-sale location.

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Opting out:

Simple Solution Tech's third-party service provider allows you to opt out of the Service for any reason. You can opt out by texting “STOP” or “QUIT” to 786-233-2002

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We reserve the right to send you certain communications relating to the Service, such as announcements and administrative messages, without allowing you to opt out of receiving them.​

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Children:

The Service is not intended for children under 13, and Simple Solution Tech does not knowingly collect information from them.

Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Service, you represent that you are at least 18 or 13 years old and have your parents’ permission to use the service.

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Intended audience:

Simple Solution Tech requires that users of this service be limited to US residents only.

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Questions or concerns?

If you have any additional questions about this Policy, please text “HELP” to 786-233-2002 at any time.

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