Terms of Service

Repair Terms and Conditons

Efective Date: October 15, 2024

Authorizing Work:

You authorize Simple Solution Tech Corp to perform the work described in the Service Estimate (“Service”) on the device identified on the front of this Service Authorization/Receipt (“Your Device”), subject to these Terms and Conditions. If Your Device is under any applicable manufacturer’s warranty, then the terms of Simple Solution Tech’s Limited Warranty (see below) also apply and will control if there is any conflict with these terms. In particular, if the Warranty Status of Your Device shown on the front of this Service Authorization is “In Warranty” and Simple Solution Tech Corp determines on further inspection that the issue with Your Device is not covered by the Limited Warranty (for example, there is damage due to exposure to liquid), then additional charges not shown in the Service Estimate may apply. In that case, Simple Solution Tech Corp will notify you of the extra charges before starting work on your device. Service on Your Device will not begin until you authorize the additional charges. If you receive a loaner device to use while Your Device is being serviced, and you lose or damage that Loaner Device, you will be charged and liable for the retail price of the Loaner Device.

Data on Device:

You are solely responsible for backing up any data on Your Device and deleting, encrypting or otherwise protecting your data from unauthorized use. Simple Solution Tech Corp will not back up or restore your data and is not responsible for any data that is lost or corrupted. Simple Solution Tech Corp will not treat data on Your Device as confidential and disclaims any agreement with you or other obligations to do so.

Simple Solution Tech Responsibilities & Limited Warranty:

Simple Solution Tech Corp may use rebuilt, reconditioned, or new parts or components when repairing Your Device. Repaired/replaced cases, pouches, and holsters will be warranted for sixty (30) days. All other repaired/replaced devices will be warranted for a period equal to the remainder of the applicable manufacturer’s original Limited Warranty on the original device, if any, or for sixty (60) days (or one year for all applicable “ultimate” and “ultimate plus” repairs), whichever is longer.

If Your Device should malfunction, it must be returned to the Simple Solution Tech Corp service center for evaluation, and all shipping costs will be borne solely by the purchaser. Simple Solution Tech Corp's customer/client service department will diagnose the repair upon receipt. Upon examination by Simple Solution Tech Corp, if Your Device is found to be defective, it will be repaired or replaced at no charge. This warranty does not apply to defects resulting from any action by you, including but not limited to mishandling, physical damage, water damage, improper interfacing, operation outside of design limits, improper repair by someone other than Simple Solution Tech Corp, use of any other product other than Simple Solution Tech Corp products, or unauthorized modification.

This warranty is VOID if Your Device shows evidence of having been tampered with (broken seal) or shows evidence of being damaged as a result of excessive corrosion or current, heat, moisture, or vibration; improper specification; misapplication; misuse; abuse or other operating conditions outside of Simple Solution Tech Corp's control.

Software warranty applies to factory restores, backups, jailbreaks, unlocks, computers, laptops, cellular phones, etc.

The warranty is VOID if the customer/ client performs any software modifications not limited to restoring or updating software on the device, downloading unauthorized or unapproved software, viruses, malware, spyware, or attempts to modify any software that Simple Solution Tech Corp has installed.

Simple Solution, Tech Corp employees reserve the right to VOID its warranty if any improper software installations or modifications have been made after the customer/client has left the store location. Unless otherwise required by law, all replaced devices, parts, components, boards, and equipment will become the property of Simple Solution Tech Corp, and you waive all rights you may have under state or other laws to the replaced device or repaired or replaced parts.

Subject to the above-regarding data, Simple Solution Tech Corp will be responsible, to the extent provided under applicable law, for the physical safekeeping of Your Device while in Simple Solution Tech Corp’s possession for Service.

If Your Device is lost or damaged while in Simple Solution Tech Corp’s possession for Service, Simple Solution Tech Corp will repair it or replace it with an equivalent device, which, at Simple Solution Tech Corp’s option, may be new or refurbished.

If you fail to pick up your device or otherwise arrange for its return after repeated efforts to contact you thirty (30) days following the completion of repairs, Simple Solution Tech Corp will treat the device as abandoned and may dispose of the property in its sole discretion by applicable provisions of law, including sale to recoup administrative and repair costs.

LIMITATION OF LIABILITY/INDEMNITY:

THE LIMITED WARRANTY STATED ABOVE SETS OUT THE FULL EXTENT OF SIMPLE SOLUTION TECH’S RESPONSIBILITIES AND THE EXCLUSIVE REMEDY REGARDING WORK PERFORMED OR PARTS SUPPLIED BY SIMPLE SOLUTION TECH IN CONNECTION WITH THE SERVICE ON YOUR DEVICE. ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THE LIMITED WARRANTY. IN NO EVENT WILL SIMPLE SOLUTION TECH BE LIABLE FOR DAMAGES OVER THE TOTAL AMOUNT DUE FOR THE SERVICE, INCLUDING WITHOUT LIMITATION, COMMERCIAL LOSS OF ANY SORT; LOSS OF USE, TIME, DATA, REPUTATION, OPPORTUNITY, GOODWILL, PROFITS OR SAVINGS; INCONVENIENCE; INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES; OR DAMAGES ARISING FROM THE USE OR INABILITY TO USE THE PRODUCT. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE DISCLAIMER OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THESE LIMITATIONS AND DISCLAIMERS MAY NOT APPLY TO YOU. SIMPLE SOLUTION TECH IS NOT LIABLE FOR ANY FAILURE OR DELAY IN PERFORMANCE TO THE EXTENT CAUSED BY CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL. YOU AGREE TO INDEMNIFY SIMPLE SOLUTION TECH FROM AND AGAINST ANY CLAIMS BROUGHT AGAINST IT ARISING FROM YOUR BREACH OF APPLICABLE LAW OR THESE TERMS AND CONDITIONS.

No Modification:

No agent, employee, dealer, representative or reseller is authorized to modify these Terms and Conditions, to extend the Limited Warranty above or to make binding representations or claims, whether in advertising, presentations or otherwise, on behalf of Simple Solution Tech regarding the Service.

Severability

You and Simple Solution Tech agree that it is our intention that these Terms and Conditions be enforceable in accordance with their terms to the fullest extent permitted by law. You and Simple Solution Tech agree that if any portion of these Terms and Conditions are adjudged by a court or arbitrator to be invalid or unenforceable, that adjudication will not invalidate the remainder of these Terms and Conditions and they will be fully enforceable.

Entire Agreement

To the extent permitted by applicable law, these Terms and Conditions state all terms agreed by the parties and supersede all other agreements by the parties relating to its subject matter.

Meta - Data

You understand and agree that Simple Solution Tech Corp will collect Meta - Data logs during diagnostic evaluation to improve the overall future functionality of the diagnostic tool and symptom evaluation in the repair process. The data collected will be used solely by Simple Solution Tech Corp to enhance and improve this process, may be shared with Simple Solution Tech Corp affiliates, and will not be distributed further without your consent. Data types that may be collected from your device include device phone number, device model number, device IMEI, device serial number, downloaded applications & their respective settings, and host applications & their respective settings.

Applicable Law & Dispute Resolution:

The formation, existence, construction, performance, validity, and all aspects whatsoever of these Terms and Conditions will be governed by the laws of the State of Florida, without reference to its choice of laws principle; ALL DISPUTES WITH SIMPLE SOLUTION TECH CORP ARISING IN ANY WAY FROM THE SERVICE, INCLUDING THE ISSUE OF ARBITRABILITY, WILL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY. Any such dispute will not be combined or consolidated with a dispute involving service provided to any other person or entity, and specifically, without limitation of the preceding, will not, under any circumstances, proceed as part of a class action or class arbitration. The arbitration will be conducted before a single arbitrator whose award may not exceed, in form or amount, the relief allowed by the applicable law. The venue for all arbitrations will be in Orange County, Florida. The arbitration will be conducted according to the American Arbitration Association (AAA) Commercial Arbitration Rules applicable to consumer disputes and is entered under the Federal Arbitration Act. The arbitrator will decide all issues of interpretation and application of this arbitration provision and the Terms and Conditions. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. This arbitration provision also applies to claims against Simple Solution Tech Corp’s employees, representatives, and affiliates if any such claim arises from the Service.

Arbitration Opt-Out

You may opt out of this dispute resolution procedure by providing notice to Simple Solution Tech Corp no later than 30 calendar days from the date of this Service Authorization. To opt out, you must send notice by email to optout@simplesolutiontech.com, with the subject line: “Arbitration Opt Out.” You must include in the opt-out email (a) your name and address; (b) the date of this Service Authorization; (c) the model name or model number of Your Device; and (d) the IMEI or MEID or Serial Number, as applicable, if you have it (the IMEI or MEID or Serial Number can be found (i) on the Product box; (ii) on the Product information screen, which can be found under “Settings;” (iii) on a label on the back of the Product beneath the battery, if the battery is removable; and (iv) on the outside of the Product if the battery is not removable). Alternatively, you may opt out by calling 786-233-2002 no later than thirty (30) calendar days from the date of this Service Authorization and providing the same information. These are the only two forms of notice that will be effective in opting out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the Service or the Limited Warranty above for parts and labor, and you will continue to enjoy the benefits of the Limited Warranty.

Personal information

The personal information you provide on this form (such as an e-mail or mailing address) will be used only to fulfill the service you have requested; Simple Solution Tech Corp will not sell, rent, or otherwise disclose such information (except as needed to Simple Solution Tech Corp service vendors) without your prior approval.

Website Terms and Conditions

The Use of this Website is subject to the following Terms of Service:

SIMPLE SOLUTION TECH CORP offers this website (www.SimpleSolutionTech.com), including all information, software, products, and services available from this website or provided as part of or in conjunction with this website, to you, the user, conditioned upon your acceptance of all of the terms, conditions, policies, and notices stated on this website.

Your continued use of the website constitutes your agreement to all such terms, conditions, notices, and any changes to this Terms of Service made by SIMPLE SOLUTION TECH CORP.

The terms” SIMPLE SOLUTION TECH CORP” or “us,” “we,” or “our” refer to the owner of this website. The term “you” refers to the user or viewer of this website.

Use the website at your own risk. This website is provided to you "as is" without warranty, either express or implied. Neither SIMPLE SOLUTION TECH CORP nor its employees, agents, third-party information providers, merchants, licensors, or the like warrant that the website or its operation will be accurate, reliable, uninterrupted, or error-free. No agent or representative has the authority to create any warranty regarding the website on behalf of SIMPLE SOLUTION TECH CORP. SIMPLE SOLUTION TECH CORP reserves the right to change or discontinue any aspect or feature of the website at any time.

LIMITATION OF LIABILITY:

The content of this website's pages is for your general information and use only and is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Indemnification

Your use of any information or materials on this website is entirely at your own risk, for which we will not be liable. You will be responsible for ensuring that any products, services, or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than by the copyright notice, which forms part of this Terms of Service.

All trademarks reproduced in this website, which is not the property of, or licensed to, the operator, are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages, be a criminal offense, or both. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the linked website(s). We have no responsibility for the linked website(s) content.

Except for material in the public domain under United States copyright law, all material on the website (including all software, HTML code, Java applets, Active X controls, and other code) is protected by the United States and foreign copyright laws. Except as otherwise expressly provided in this Terms of Service, you may not copy, distribute, transmit, display, perform, reproduce, publish, license, modify, rewrite, create derivative works from, transfer, or sell any material contained on the website without the prior consent of SIMPLE SOLUTION TECH CORP.

None of the material contained on the website may be reverse-engineered, disassembled, decompiled, transcribed, stored in a retrieval system, translated into any language or computer language, retransmitted in any form or by any means (electronic, mechanical, photo reproduction, recordation or otherwise), resold, or redistributed without the prior written consent of SIMPLE SOLUTION TECH CORP. Violation of this provision may result in severe civil and criminal penalties.

Changes to Terms of Service

SIMPLE SOLUTION TECH CORP reserves the right, at any time, to modify the terms of this Terms of Service by making those modifications available on this website or by providing notice to you. Any modification will be effective immediately upon posting on this website or other such notice. You are deemed to have agreed to such modification through your continued use of the products or services.

Waiver and Severability

SIMPLE SOLUTION TECH CORP’s failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, the invalidity of such provision will not affect the remaining provisions of these Terms of Service, and all provisions not affected will remain in full effect to the fullest extent possible consistent with the parties' intent.