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Privacy Policy

Effective Date: October 15, 2024

Welcome to Simple Solution Tech’s Privacy Policy!

 

Simple Solution Tech cares deeply about the privacy of its visitors and users. It is fully committed to protecting their personal information and using it properly in compliance with data privacy laws. This policy describes how we may collect and use personal information and the rights and choices available to our visitors and users regarding such information.

 

We strongly urge you to read this policy and ensure that you fully understand it before you access or use any of our services. 

 

Capitalized terms that are not defined herein shall have the meaning ascribed to them in our Terms of Use.​

1. Please read carefully!

This SimpleSolutionTech.com Privacy Policy (“Privacy Policy”) describes how we (Simple Solution Tech Corp., together with its affiliated companies worldwide, – “Simple Solution Tech”, “we” or “us) collect and use information about each of our unregistered visitors and registered users, including users with Paid Services (each, a “Visitor” or “User” (respectively), or “you”), in connection with their access to and use of Simple Solution Tech’s websites (including www.SimpleSolutionTech.com and any of its subdomains, the “Website), web applications (“Simple Solution Tech Apps”), mobile applications (“Mobile Apps”), and related services (collectively, the “Services”).

 

The purpose of this Privacy Policy is to provide you with a clear explanation of when, why, and how we collect and use your personal information and statutory rights.  This Privacy Policy is not intended to override the terms of any contract you have with us nor any rights you might have under applicable data privacy laws.

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Please read this policy and ensure you fully understand our practices regarding your personal information before you access or use any of our Services.  If you read and fully understand this Privacy Policy and remain opposed to our practices, you must immediately leave this website, application, or service and avoid or discontinue all use of any of our Services.  If you have any questions or concerns regarding this policy, please contact us at privacy@simplesolutiontech.com.

2.1 Visitor and User Information

We collect two types of information regarding our Visitors and Users:

 

  1. Unidentified and non-identifiable information about a Visitor or unidentified User may be made available to us or collected automatically via his/her use of the Services (“Non-personal Information”). Such Non-personal Information does not enable us to identify the Visitor or User from whom it was collected. The Non-personal Information collected by us mainly consists of technical and aggregated usage information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc.

  2. Individually identifiable information, namely information that identifies an individual or may, with reasonable efforts, cause the identification of an individual or may be of private or sensitive nature (“Personal Information”). The Personal Information collected by us mainly consists of contact details (e.g., e-mail address or phone number), billing details (name, physical billing address, payment method, and transaction details), which are only collected from Users with Paid Services, details regarding a browsing or usage session (IP address, Geo-location and/or device unique identifier), details regarding connected third party accounts (such as the e-mail or username for a connected PayPal, Google or Facebook account), scanned identification documents provided to us (such as an ID card, driver’s license, passport or official company registration documents), correspondences (including those made through or uploaded to our Services), and any other Personal Information provided to us by Visitors and/or Users through their access to and/or use of the Services. To avoid doubt, any Non-personal Information connected or linked to Personal Information (for example, to improve the Services we offer) is deemed and treated by us as Personal Information as long as such connection or linkage exists.

2.2 Users of Users Information

We may also collect similar information pertaining to visitors and users of our User’s websites or services (“Users-of-Users”), ("Users"), solely for and on our Users’ behalf (as further described in Section ‎6 below).

2.3 Simple Solution Tech Jobs Application Information

We also collect information provided to us by Simple Solution Tech job candidates (“Applicants”) when they apply to any of the open positions published at https://www.SimpleSolutionTech.com/jobs, by e-mail, or otherwise (as further described in Section ‎7 below).

3. How do we collect such information?

There are two main methods we use:

  1. We collect information through your use of the Services. When you visit or use our Services, including when you browse the Website or any User Website, register a User Account, edit your User Website and upload information and content, and download and use any Simple Solution Tech Apps and Mobile Apps, we are aware of it and will usually gather, collect and record such uses, sessions and related information, either independently or with the help of third-party services as detailed in Section ‎8 below, including through the use of “cookies” and other tracking technologies, as further detailed in Section ‎9 below.

  2. We collect information which you provide us voluntarily. For example, we collect the Personal Information you provide us when you register to our Services, when you sign in to our Services via third-party services such as Facebook or Google when you place purchases and register domain names, when you submit or upload such Personal Information as you use any of our Services; and when you contact us directly by any communication channel (e.g., Simple Solution Tech’s support tickets, emails). 

  3. We also collect information from third party sources as described in Section 8 below.

4. Why do we collect such information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To further develop, customize, and improve our Services based on Visitors’ and Users’ shared or personal preferences, experiences, and difficulties;

  3. To provide our Users with ongoing customer assistance and technical support;

  4. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages (as further detailed in Section ‎10 below);

  5. To create aggregated statistical data and other aggregated and inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  6. To enhance our data security and fraud prevention capabilities;

  7. To consider Applicants’ candidacy for working at Simple Solution Tech (as further detailed in Section ‎7 below); and

  8. To comply with any applicable laws and regulations.

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We will only use your Personal Information for the purposes set out in Section 4 where we are satisfied that:

  1. Our use of your Personal Information is necessary to perform a contract or take steps to enter into a contract with you (e.g., to provide you with technical services, to provide our customer assistance and technical support) or

  2. Our use of your Personal Information is necessary to comply with our relevant legal or regulatory obligations.

  3. Our use of your Personal Information is necessary to support our legitimate interests as a business (for example, to maintain and improve our Services by identifying user trends, the effectiveness of Simple Solution Tech services, and technical issues), provided it is conducted at all times in a way that is proportionate and that respects your privacy rights.

  4. ​Our Services are not permitted for children under 18 years of age.  No one under 18 should provide any Personal Information to us through our Services.  We do not knowingly collect Personal Information from children under 18. Parents and guardians should supervise their children's activities at all times.

5. Where do we store your information?

5.1. Simple Solution Tech Visitors’, Simple Solution Tech Users’ and Users-of-Users’ Personal Information may be maintained, processed, and stored by Simple Solution Tech and our authorized affiliates and service providers in the United States of America as necessary for the proper delivery of our Services and as may be required by law (as further explained below).

 

Simple Solution Tech Jobs Applicants' Information will be maintained, processed, and stored in the United States of America, in the applied position’s location(s), and, as necessary, in secured cloud storage provided by our Third-Party Services.

 

Simple Solution Tech is based in Florida.

 

Simple Solution Tech affiliates and service providers that store or process your Personal Information on Simple Solution Tech’s behalf are each contractually committed to protecting and securing it according to industry standards regardless of any lesser legal requirements that may apply in their jurisdiction.

 

5.2. U.S. Privacy Shield & U.S. Privacy Shield Disclosure: Simple Solution Tech participates in and has certified its compliance with the U.S. Privacy Shield Framework and the U.S. Privacy Shield Framework. SimpleSolutionTech.com is committed to subjecting all Personal Information received, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles.  To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List here.

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SimpleSolutionTech.com is responsible for processing Personal Information it receives under the Privacy Shield Framework and subsequent transfers to a third party acting as an agent on its behalf. SimpleSolutionTech.com complies with the Privacy Shield Principles for all onward transfers of Personal Information, including the onward transfer liability provisions.

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Concerning Personal Information received or transferred according to the Privacy Shield Framework, Simple Solution Tech is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission (FTC). In certain situations, SimpleSolutionTech.com may be asked to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, and will do so where local data protection laws permit.

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If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, don't hesitate to contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.  

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Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

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Upon request, Simple Solution Tech will provide you with information about whether we hold any of your Personal Information. You may access, correct, or request deletion of your Personal Information by following the instructions in these Help Center articles: “Retrieving Your Simple Solution Tech Account Data” or “Permanently Deleting Your Simple Solution Tech Account. We will respond to your request within a timeframe imposed by local laws or a reasonable timeframe.

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Please note that permanently deleting your Simple Solution Tech "online user account" erases all your information from Simple SolutionTech.com databases. After completing this process, you can no longer use your Simple Solution Tech services. Your Online User Account and all its data will be removed permanently, and Simple Solution Tech will not be able to restore your account or retrieve your data in the future. If you contact Simple Solution Tech support in the future, the system will not recognize your account, and Support agents will be unable to locate the deleted account. 

 

5.3. Data Localisation Obligations: If you reside in a jurisdiction that imposes “data localisation” or “data residency” obligations (i.e., requiring that Personal Information of its residents be kept within the territorial boundaries of such jurisdiction), and this fact comes to our attention, we may maintain your Personal Information within such territorial boundaries, if we are legally obligated to do so. 

 

You acknowledge that while doing so, we may continue to collect, store, and use your Personal Information elsewhere, including in the United States of America, as explained above.

6. Users of- user's information

Simple Solution Tech may collect, store, and process certain non-personal and personal information on users-of-users (“Users-of-users Information”) solely on our users’ behalf and at their direction. For example, Users can import their e-mail contacts from third-party services like Gmail or otherwise collect and manage contacts via their User Website. Such contacts are then stored with Simple Solution Tech on the User’s behalf.

 

For such purposes, Simple Solution Tech serves and shall be considered as a “Processor” and not as the “Controller” (as both such capitalized terms are defined in the European Union General Data Protection Regulation) of such Users-of-Users Information. The Users controlling and operating such User Websites shall be considered as the “Controllers” of such Users-of-Users Information and are responsible for complying with all laws and regulations that may apply to the collection and control of such Users-of-Users Information, including all privacy and data protection laws of all relevant jurisdictions.

You are responsible for the security, integrity, and authorized usage of your Users-of-Users’ Personal Information, obtaining consents and permissions, and providing any fair processing notices required for collecting and using such information.

 

Simple Solution Tech cannot provide legal advice to Users or their Users-of-Users. However, we recommend that all Users publish and maintain clear and comprehensive privacy policies on their User Websites by the applicable laws and regulations, that all Users carefully read those policies, and that they consent to them.

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For more information on how Simple Solution Tech may handle Users-of-Users Information (which may be relevant for the specific notice you provide and consent you obtain from your Users-of-Users), please see Sections ‎8, ‎12, and ‎13 below.

 

If you are a visitor, user, or customer of any of our Users, please read the following: Simple Solution Tech has no direct relationship with the individual Users whose Personal Information it processes. If you are a visitor, user, or customer of any of our Users and would like to make any requests or queries regarding your Personal Information, please get in touch with such User(s) directly. For example, if you wish to access, correct, amend, or delete inaccurate information processed by Simple Solution Tech on behalf of its Users, please direct your query to the relevant User (who is the “Controller” of such data). If requested to remove any Users-of-Users’ Personal Information, we will respond to such request within thirty (30) days. Unless otherwise instructed by our User, we will retain their Users-of-Users’ Personal Information for the period outlined in Section ‎12 below.

7. Simple Solution Tech jobs applications

Simple Solution Tech welcomes all qualified Applicants to apply to any of the open positions published at https://www.SimpleSolutionTech.com/jobs by sending us their contact details and CV (Applicants Information) via the relevant Position Application Form on our Website or through any other means provided by us.

 

We understand that privacy and discreetness are crucial to our Applicants. We are committed to keeping Applicants' Information private and using it solely for Simple Solution Tech’s internal recruitment purposes (including identifying Applicants, evaluating their applications, making hiring and employment decisions, and contacting Applicants by phone or in writing).

 

Please note that Simple Solution Tech may retain the applicant information submitted to it for no longer than two years after the applied position has been filled or closed. This is done so we can re-consider Applicants for other positions and opportunities at Simple Solution Tech, use their Applicant Information as a reference for future applications submitted by them, and, if the Applicant is hired, for additional employment and business purposes related to his/her work at Simple Solution Tech.

 

If you previously submitted your Applicant Information to Simple Solution Tech and now wish to access it, update it, or have it deleted from Simple Solution Tech's systems, please contact us at jobs@simplesolutiontech.com.

8. Sharing personal information with third parties

Simple Solution Tech may share your Personal Information with third parties (or otherwise allow them access to it) only in the following manners and instances:

8.1 Third-Party Services

Simple Solution Tech has partnered with several selected service providers whose services and solutions complement, facilitate, and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service(s)”). 

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Such Third Party Services may receive or otherwise have access to our Visitors’ and Users’ Personal Information and Users-of-Users’ Personal Information, in its entirety or part – depending on each of their particular roles and purposes in facilitating and enhancing our Services and business, and may only use it for such purposes.

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Note that while our Services may contain links to other websites or services, we are not responsible for such websites or services’ privacy practices. We encourage you to be aware when you leave our Services and read the privacy statements of every website and service you visit before providing your Personal Information. This Privacy Policy does not apply to such linked third-party websites and services.

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Simple Solution Tech is accountable for Personal Information that it receives under the Privacy Shield and subsequently transfers to a third party as described in the Privacy Shield Principles. In particular, Simple Solution Tech remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the Personal Information on its behalf do so in a manner inconsistent with the Principles unless Simple Solution Tech proves that it is not responsible for the event giving rise to the damage.

8.2 Law Enforcement, Legal Requests and Duties:

Where permitted by local data protection laws, Simple Solution Tech may disclose or otherwise allow others access to your Personal Information under a legal request, such as a subpoena, legal proceedings, search warrant, or court order, or in compliance with applicable laws, if we have good faith belief that the law requires us to do so, with or without notice to you.

8.3 Protecting Rights and Safety:

Simple Solution Tech may share your Personal Information with others if we believe in good faith that doing so will help protect the rights, property, or personal safety of Simple Solution Tech, any of our Users, any Users-of-Users, or any member of the general public, with or without notice to you.

8.4 Social Media Features and Framed Pages:

Our Services include certain Social Media features and widgets, single sign-on features, such as the “Facebook Connect” or “Google Sign-in,” the “Facebook Like” button, the “Share this” button, or other interactive mini-programs (“Social Media Features”). These social media features may collect information such as your IP address or which page you are visiting on our website, and they may set a cookie to enable them to function correctly. Social media features are hosted by a third party or hosted directly by our services. Your interactions with these third parties’ Social Media Features are governed by their policies, not ours.

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In addition, our Services may enable you to share your Personal Information with third parties directly, such as via page framing techniques to serve content to or from Third Party Services or other parties, while preserving the look and feel of our Website and Services (“Frames”). Please be aware that if you choose to interact or share any Personal Information via such Frames, you are providing it to these third parties and not to us, and such interactions and sharing too are governed by such third parties’ policies and not ours.

8.5 Simple Solution Tech App

Installing certain Simple Solution Tech Apps and third-party Apps allows their respective provider to share and access Non-personal and Personal Information regarding you and your Users via the “Simple Solution Tech App” API. Such information includes, among others, contact details, messages, business applications, and specific activities on the Services and User Website, which are stored and, after that, accessible via your User Account. For further details regarding the Personal Information that may be collected and shared via the Simple Solution Tech API, please see the Simple Solution Tech App Market Terms of Use. 

 

To further protect your and your Users’ privacy, we contractually prohibit all Third-Party Developers from combining Personal Information collected across different User Websites and Services and from sharing Users’ Personal Information other than with other Apps installed on the same User Website or Services for such specific User Website or Services. Simple Solution Tech, however, may still access and use information collected and stored via the Simple Solution Tech API across different User Websites and Apps as necessary for providing and improving its Services.

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You are solely responsible for notifying your Users of the collection, processing, and use of their Personal Information via the Simple Solution Tech API and informing them that their Personal Information will be transferred to and processed by Simple Solution Tech on your behalf.

 

To prevent the collection or sharing of Personal Information via the Simple Solution Tech API, you may either avoid installing Apps to your User Website, revoke the permissions granted to Apps you install, or uninstall them. However, You should note that the previously installed app may still retain certain information collected before the revocation, so if you wish such information to be deleted, we suggest you contact Simple Solution Tech or the Third Party Developer directly and request them to do so.

8.6 Simple Solution Tech Subsidiaries and Affiliated Companies:

We may share Personal Information internally within our family of companies for the purposes described in this Privacy Policy. For example, we may share your Personal Information with Simple Solution Tech Corp., our US-based subsidiary, while facilitating and providing you (and your Users-of-Users) with our Services. In addition, should Simple Solution Tech or any of its affiliates undergo any change in control, including using a merger, acquisition, or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event. If we have good faith that such change in control might materially affect your Personal Information stored with us, we will notify you via e-mail and a prominent notice on our Website of this event and certain choices you may have regarding your Personal Information. 

 

The sharing of Personal Information from Simple Solution Tech subsidiaries and affiliated companies in the European Union and Switzerland to Simple Solution Tech's United States subsidiary adheres to the EU-US and Swiss-US Privacy Shield frameworks.

 

To clarify, Simple Solution Tech may share your Personal Information in manners other than those described above, under your explicit approval or if we are legally obligated to do so. Moreover, Simple Solution Tech may transfer, share, disclose, or otherwise use Non-personal Information in its sole discretion and without the need for further approval.

9. Use of cookies and other tracking technologies

Simple Solution Tech and its marketing, analytics, and technology partners use specific monitoring and tracking technologies (such as cookies, beacons, pixels, tags, and scripts). These technologies are used to maintain, provide, and improve our Services on an ongoing basis and to provide our Visitors, our Users, and their Users-of-Users with a better experience. For example, thanks to these technologies, we can maintain and keep track of our Visitors and Users’ preferences and authenticated sessions to secure our Services better, identify technical issues, user trends, and effectiveness of campaigns, and monitor and improve the overall performance of our Services.

 

Please note that Third-Party Services, which place cookies or utilize other tracking technologies through our Services, may have their policies regarding how they collect and store information. Our Privacy Policy does not cover such practices, and we do not have any control over them. 

 

Cookies: For some of these technologies to work correctly, a small data file (cookie) must be downloaded and stored on your device. By default, we use several persistent cookies for purposes of session and user authentication, security, keeping the User’s preferences (e.g., regarding default language and settings), connection stability (e.g., for uploading media, using e-commerce features, etc.), monitoring performance of our services and marketing campaigns, and generally providing and improving our Services.

 

If you want to delete or block any cookies, please refer to your internet browser's help and support area for instructions on locating the file or directory that stores cookies. Information on deleting or controlling cookies is also available at www.aboutcookie.org (note that Simple Solution Tech does not provide this website, and we, therefore, cannot ensure its accuracy, completeness, or availability). Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services or may otherwise adversely affect your user experience.

 

Clear GIFs: We and certain Third-Party Services may employ software technology called “clear gifs” (a.k.a. Web Beacons/Web Bugs), which enables them and us to improve our Services by measuring their effectiveness and performance. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. However, they are not stored on your device but embedded within our Services.

 

Flash and HTML5: We and certain Third-Party Services may also employ tracking technologies known as “Flash cookies” and “HTML5,” mainly for advertising purposes. Various browsers may offer their management tools for removing or blocking such technologies. Additional information about managing Flash cookies is available here. 

(Please note that Simple Solution Tech does not provide this website, and we cannot ensure its accuracy, completeness, or availability).

 

Behavioral Targeting/Re-Targeting: Certain Third Party Services and ad networks may display advertising on our Website, Simple Solution Tech Apps, and Simple Solution Tech mobile apps or manage our advertising on other websites. Such parties may use certain tracking technologies to collect certain information about your activities on the Services and different third-party Services to provide targeted advertising based on your interests and preferences. You may opt out of receiving targeted ads from certain advertisers and ad networks. Please note that this does not opt you out of receiving all advertising and that your opt-out will only be about the specific advertising. You will continue to receive advertising for which you have not opted out.

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User Data Supplementation: We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this with information we already have about you. This helps us update, expand, and analyze our records, identify new customers, and provide products and Services that may interest you. Where we obtain your Personal Information from these third parties, we ensure that such parties are contractually committed to informing you that your Personal Information will be disclosed to us. We take steps to ensure the accuracy of your Personal Information before using it. If you provide us with personal information about others, or if others give us your information, we will only use it for the specific reason it was provided.

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“Do Not Track” Signals: Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application.

10. Communications from Simple Solution Tech
10.1 Promotional Messages:

We may use your Personal Information to send you promotional content and messages by e-mail, direct text messages, marketing calls, and similar forms of communication from Simple Solution Tech or our partners (acting on Simple Solution Tech’s behalf) through such means.

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If you do not wish to receive such promotional messages or calls, you may notify Simple Solution Tech at any time or follow the “unsubscribe” or STOP instructions contained in the promotional communications you receive.

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We take steps to limit the promotional content we send you to a reasonable and proportionate level and to send you information that we believe may be of interest or relevance to you based on your information.

10.2 Service and Billing Messages:

Simple Solution Tech may also contact you with important information regarding our Services or your use thereof.

 

For example, we may send you a notice (through any of the means available to us) if a particular Service is temporarily suspended for maintenance, reply to your support ticket or e-mail, send you reminders or warnings regarding upcoming or late payments for your current or forthcoming subscriptions; forward abuse complaints regarding your User Website; or notify you of material changes in our Services.

 

It is essential that you are always able to receive such messages. For this reason, you cannot opt out of receiving such Service and Billing Messages unless you are no longer a Simple Solution Tech Visitor or User (which can be done by deactivating your account).

11. Your rights in relation to your personal information

It is imperative that you have control over your Personal Information. That’s why Simple Solution Tech is taking steps to enable you to access, receive a copy of, update, amend, delete, or limit the use of your Personal Information.

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Before disclosing the requested Personal Information, we may ask you for additional information to confirm your identity and for security purposes. We reserve the right to charge a fee where the law permits (e.g. if your request is unfounded or excessive).

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You have the right to file a complaint with your local supervisory authority for data protection (but we still recommend contacting us first).


If you are a Simple Solution Tech Visitor or User, and you wish to receive a copy, access, and request us to make corrections to the Personal Information that you have stored with us (either yours or your Users-of-Users’), or wish to request a list of what Personal Information (if any) about you we disclosed to third parties for direct marketing purposes, please follow the instructions provided in these Help Center articles: “Retrieving Your Simple Solution Tech Account Data ” or “Permanently Deleting Your Simple Solution Tech Account.” You can also mail your request to Simple Solution Tech by emailing privacy@simplesolutiontech.com.

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We will make all reasonable efforts to honor your request promptly (unless we require further information from you to fulfill your request), subject to legal and other permissible considerations. You may also correct, update, or remove certain parts of such Personal Information by yourself through your User Account or User Website settings.

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Please note that permanently deleting your Simple Solution Tech account erases all of your information from Simple Solution Tech's databases. After completing this process, you can no longer use any of your Simple Solution Tech services, your account, unit and all its data will be removed permanently, and Simple Solution Tech will not be able to restore your account or retrieve your data in the future. If you contact Simple Solution Tech Support in the future, the system will not recognize your account and Support agents will not be able to locate the deleted account.

12. Data Retention

We may retain your Personal Information (as well as your Users-of-Users’ Information) for as long as your User Account is active, as indicated in this Privacy Policy, or as otherwise needed to provide you with our Services.

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We may continue to retain such Personal Information even after you deactivate your User Account and/or cease to use any particular Services as reasonably necessary to comply with our legal obligations, resolve disputes regarding our Users or their Users-of-Users, prevent fraud and abuse, enforce our agreements, and/or protect our legitimate interests.

 

We maintain a data retention policy that applies to information in our care. Where your Personal Information is no longer required, we will ensure it is securely deleted.

13. Security

Simple Solution Tech has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic, and procedural measures. Among other things, we offer HTTPS secure access to most areas of our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry-standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for possible vulnerabilities and attacks and seek new ways to use third-party services to enhance the security of our services further and protect our visitors’ and users’ privacy.

 

Despite the measures and efforts taken by Simple Solution Tech, we cannot and do not guarantee the absolute protection and security of your Personal Information, your Users-of-Users’ Information, or any other User Content you upload, publish or otherwise share with Simple Solution Tech or anyone else.

 

We, therefore, encourage you to set strong passwords for your User Account and User Website and avoid providing us or anyone with any sensitive information that you believe its disclosure could cause you substantial or irreparable harm. Furthermore, because some regions of our Services are less secure than others (for example, if you set your Support forum ticket to be “Public” instead of “Private” or if you browse to a non-SSL page), and since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.

 

If you have any questions regarding the security of our Services, you are welcome to contact us at privacy@simplesolutiontech.com.

14. Public forums and user content

Our Services offer publicly accessible blogs, communities, and support forums. Please be aware that any information you provide in such areas may be read, collected, and used by others who access them. To request the removal of your Personal Information from our blogs, communities, or forums, please get in touch with us at privacy@simplesolutiontech.com. In some cases, we may be unable to remove your Personal Information from such areas. For example, use a third-party application to post a comment (e.g., the Facebook social plugin application) while logged in to your related profile with such a third party. You must log into such an application or contact its provider to remove the Personal Information you posted on that platform.

 

In any event, we advise against posting any information (or using any posting means to post information) you don’t wish to publicize on these platforms.

 

If you upload any User Content to your User Account, post it on your User Website, or provide it in any other way as part of using any Service, you do so at your own risk.

 

We have put adequate security measures in place to protect your Personal Information.  However, we cannot control the actions of other Users or members of the public who may access your User Content and are not responsible for the circumvention of any privacy settings or security measures you or we may have placed on your User Website (including for instance, password-protected areas on your User Website). You understand and acknowledge that even after its removal by you or us, copies of User Content may remain viewable in cached and archived pages or if any third parties (including any of your Users-of-Users) have copied or stored such User Content. To clarify, we advise against uploading or posting any information you do not wish to be public.

15. Updates and interpretation

We may update this Privacy Policy as required by applicable law and to reflect changes to our information collection, usage, and storage practices. If we make any changes that we deem as “material” (at our sole discretion in good faith), we will notify you (using one of the notification methods outlined in Section 15.3 of the Terms of Use) before the change becomes effective. We encourage you to periodically review this page for the latest information on our privacy practices.

 

Unless stated otherwise, our most current Privacy Policy applies to all information that we have about you and your users of users regarding our Website, Simple Solution Tech Apps, Mobile Apps, and other Services.

 

 

Any heading, caption, or section title contained herein, and any explanation or summary under the right column, is provided only for convenience and in no way defines or explains any section or provision hereof or legally binds any of us in any way.

 

This Privacy Policy was written in English and may be translated into other languages for your convenience. You may access and view other language versions by changing your Wix Website language settings. If a translated (non-English) version of this Privacy Policy conflicts in any way with its English version, the provisions of the English version shall prevail.

16. Contacting us

If you have any questions about this Privacy Policy or wish to exercise any of your rights described in Section 11, don't hesitate to contact us, the Data Protection Officer team, at privacy@simplesolutiontech.com. We will attempt to resolve any complaints regarding the use of your personal information under this privacy policy.

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You may also contact us by mail at: 13876 SW 56 Street. Suite 255 Miami, FL, 33175.

Our Services

Contact

Mail-In Repair Address:

13876 SW 56 Street

Suite 255

Miami, FL 33175

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Phone & Fax #: 786-233-2002
E-mail: info@simplesolutiontech.com

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Hours of Operation:

Monday - Friday: 9:00 AM - 7:00 PM

Saturday: 11:00 AM - 3:00 PM

Sunday: Closed 

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Areas we provide tech support in Florida:

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