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Blog Posts (67)
- Why Every Business Owner Should Have Simple Solution Tech Perform a Network Audit
In today's rapidly evolving digital world, businesses rely heavily on technology to function efficiently and stay competitive. However, with the increasing complexity of IT infrastructure, it’s easy for businesses to overlook potential vulnerabilities, inefficiencies, and areas of improvement in their networks. That’s where Simple Solution Tech comes in – performing a comprehensive network audit can help ensure that your systems are secure, optimized, and functioning at their best. Here are some key reasons why business owners should consider having Simple Solution Tech perform a network audit for their office. 1. Identifying Security Vulnerabilities Cybersecurity threats are a constant concern for businesses of all sizes. A network audit conducted by Simple Solution Tech helps identify vulnerabilities within your network that could be exploited by hackers. Whether it’s outdated software, weak passwords, or improperly configured firewalls, a thorough audit will highlight potential risks that could jeopardize your sensitive business data. By identifying these vulnerabilities early, Simple Solution Tech can help you take the necessary steps to fortify your network and prevent costly breaches. 2. Improving Network Performance A sluggish or inefficient network can drastically impact productivity, leading to frustrated employees and dissatisfied customers. Simple Solution Tech’s network audit assesses the performance of your network infrastructure, identifying bottlenecks and inefficiencies that could be slowing down operations. Whether it’s optimizing your bandwidth, upgrading outdated hardware, or ensuring that your network is properly configured, the audit will help maximize your network’s performance and keep things running smoothly. 3. Ensuring Compliance with Industry Standards Many industries are subject to regulatory requirements regarding data protection and privacy, such as HIPAA, GDPR, or PCI-DSS. Failing to meet these standards can result in hefty fines and damage to your reputation. Simple Solution Tech’s network audit will ensure that your network complies with the necessary industry standards, helping you avoid potential legal issues and ensuring that your business stays on the right side of the law. 4. Cost Savings in the Long Run While a network audit may seem like an investment, it can actually save your business money in the long run. By identifying inefficiencies, unnecessary costs, or outdated technology, Simple Solution Tech can recommend upgrades or changes that will streamline your network and reduce operating costs. Additionally, catching potential issues early can help prevent costly downtime and avoid expensive emergency repairs. 5. Optimizing for Growth As your business grows, your network needs to evolve to meet the demands of increased traffic, new devices, and more complex systems. A network audit helps you plan for the future by identifying areas where your network may be underperforming or unable to scale effectively. Simple Solution Tech can help you make informed decisions about the best upgrades or changes needed to support your business's growth and expansion. 6. Peace of Mind Running a business comes with enough stress already, and worrying about whether your network is secure and efficient shouldn’t be one of them. By trusting Simple Solution Tech to perform a network audit, you gain peace of mind knowing that your network is in expert hands. With over 20 years of technical knowledge and hands-on support, we can handle all aspects of your network, leaving you to focus on what you do best – growing your business. Conclusion A network audit from Simple Solution Tech is more than just a routine check-up; it’s a proactive step toward protecting, optimizing, and future-proofing your business’s IT infrastructure. By identifying potential security risks, improving network performance, ensuring compliance, and saving you money, a network audit is a smart investment that pays dividends in the long run. Contact us today to schedule your network audit and take the first step toward a more secure and efficient business network.
- Why Windows 10 Users Should Upgrade to Windows 11
As a valued client of Simple Solution Tech, we want to ensure that your systems remain secure and up-to-date. With Microsoft officially ending support for Windows 10 on October 14, 2025, it’s crucial to start planning your upgrade strategy now. Here’s why upgrading to Windows 11 or switching to an alternative operating system should be a priority. What Happens After October 14, 2025? After this date, Microsoft will stop providing free security updates for Windows 10. Without these updates, any new vulnerabilities discovered in the operating system will remain unpatched, leaving your systems exposed to cyber threats and attacks. This creates a significant risk of data breaches, malware infections, and other security issues. Expert Advice: Don’t Wait Until It’s Too Late Cybersecurity experts strongly advise against waiting until the last minute to upgrade. According to Thorsten Urbanski from the cybersecurity firm ESET, users should transition to Windows 11 or another secure operating system as soon as possible to avoid unnecessary risks. “We strongly advise all users not to wait until October, but to switch to Windows 11 immediately or choose an alternative operating system if their device cannot be updated to the latest Windows operating system. Otherwise, users expose themselves to considerable security risks and make themselves vulnerable to dangerous cyber attacks and data loss.” — Thorsten Urbanski, ESET Security Expert Current Adoption Rates As of late 2024, around 63% of global Windows users are still on Windows 10, while only about 34% have upgraded to Windows 11. This means a large number of users are still at risk of facing unsupported systems in less than a year. In Germany alone, 65% of household devices still run on Windows 10, compared to only 33% on Windows 11. These statistics highlight the urgency of making the switch sooner rather than later. How Simple Solution Tech Can Help We understand that upgrading an operating system can be a complex process, especially for businesses with critical operations relying on legacy software. That’s why we’re here to assist you every step of the way. Our upgrade Service Include: System Compatibility Assessments : We’ll evaluate your current hardware to determine if it’s compatible with Windows 11. Seamless Upgrades : Our team will handle the upgrade process to minimize downtime and ensure a smooth transition. Alternative Solutions : If your devices aren’t compatible with Windows 11, we can recommend and implement alternative operating systems to maintain your security. Post-Upgrade Support : We provide ongoing support to address any issues that may arise after the upgrade. Don’t Compromise on Security Cyber threats are evolving rapidly, and running an unsupported operating system puts your business at unnecessary risk. Upgrading to Windows 11 ensures that your systems receive the latest security updates and features, keeping your data and operations safe. If you’d like to discuss your upgrade options or schedule an assessment, please contact us today. Together, we can create a secure and future-proof IT environment for your business. Contact Us Simple Solution Tech Phone: 786-233-2002 Email: info@simplesolutiontech.com Act now to stay ahead of potential security risks and ensure your business remains protected!
- Why Partnering with an MSP Like Simple Solution Tech is the Smartest Move for Your Business
In today’s fast-paced digital world, technology is the backbone of every successful business. Whether in healthcare, finance, legal, or any other industry, managing IT can be incredibly challenging, with unique demands like compliance, data security, and efficient operations. That’s where partnering with a Managed Service Provider (MSP) like Simple Solution Tech comes in. What is an MSP? A Managed Service Provider (MSP) is a team of IT experts who work behind the scenes to ensure your business’s technology runs efficiently and securely. MSPs provide proactive support, monitoring, and solutions to prevent IT issues before they occur, saving you time and money in the long run. Why Choose Simple Solution Tech? At Simple Solution Tech, we’ve been empowering businesses like yours since 2007. With over 20 years of hands-on technical expertise, our team specializes in delivering tailored IT solutions that meet the unique needs of diverse industries. Here’s what sets us apart: Proactive Monitoring: We don’t just fix issues—we prevent them. Our state-of-the-art monitoring tools identify potential problems before they impact your operations. 24/7 Support: Technology doesn’t sleep, and neither do we. Our team is available around the clock to ensure your business runs smoothly. Cost-Effective Solutions: Hiring an in-house IT team can be costly. With Simple Solution Tech, you get access to an entire team of experts at a fraction of the cost. Customized Services: Whether you need enhanced cybersecurity, secure data storage, or seamless integration for industry-specific tools, we design our services to fit your business’s specific requirements. Industry-Specific Benefits Healthcare : Electronic Health Records (EHR) Management: Keep patient records secure and accessible. HIPAA Compliance: Ensure compliance with regulations to avoid costly penalties. Secure Patient Data Storage and Communication: Protect sensitive patient information. Finance and Banking : Data Protection and Disaster Recovery: Safeguarding critical financial data. Regulatory Compliance (e.g., SOX, PCI DSS): Stay ahead of industry mandates. Cybersecurity for Transactions: Prevent breaches in financial transactions. Legal : Secure File Sharing and Storage: Protect sensitive case files. Case Management Software Support: Ensure seamless operations. Cybersecurity for Client Data: Guard confidential client information. Education : IT Infrastructure for Digital Learning: Build reliable online and in-person learning systems. Cybersecurity for Student and Staff Data: Secure sensitive records. Maintenance of Learning Management Systems (LMS): Keep educational tools running. Retail and E-Commerce : Point of Sale (POS) System Management: Avoid downtime at the register. Inventory and Logistics Software Support: Streamline operations. Cybersecurity for Payment Data: Protect customer payment information. Manufacturing : Industrial IoT (IIoT) System Management: Maintain efficient production lines. Network and Server Maintenance: Keep automation running smoothly. Cybersecurity for Proprietary Data: Safeguarding intellectual property. Real Estate : Customer Relationship Management (CRM) Support: Optimize client interactions. Cloud-Based Document Management: Access files anywhere securely. Cybersecurity for Sensitive Client Data: Protect your transactions. Non-Profit Organizations : Donation Management System Support: Ensure smooth fundraising efforts. Cloud and Data Storage Solutions: Operate efficiently within budget. IT Support on Limited Budgets: Maximize impact with minimal resources. Government and Public Sector : Secure Communication Systems: Maintain confidentiality in operations. Compliance with Regulations: Meet local and national IT standards. Data Backup and Disaster Recovery: Protect critical public information. Hospitality : Guest Wi-Fi Network Management: Provide reliable internet for guests. Reservation System Support: Keep your bookings seamless. Cybersecurity for Guest and Business Data: Protect your reputation. Construction and Engineering : Project Management Software Support: Avoid delays in critical projects. Network Setup for Remote and On-Site Locations: Stay connected anywhere. Data Backup and Recovery Solutions: Safeguard project data. Small and Medium-Sized Businesses (SMBs) : Scalable IT Solutions: Grow without worrying about IT bottlenecks. Cost-Effective IT Management: Get enterprise-grade support at SMB prices. Proactive Monitoring and Security: Prevent minor issues from becoming big problems. Don’t Just Take Our Word for It Our clients across industries consistently praise our reliability, expertise, and customer-focused approach. Here’s what one client had to say: "Simple Solution Tech has been an absolute game-changer for our business. Their proactive monitoring and quick support have saved us from countless headaches. We can’t imagine running our business without them." - Isabel Ibanez - Central Veterinary Export, Inc. Ready to Simplify Your IT? Partnering with an MSP like Simple Solution Tech isn’t just about managing technology—it’s about enabling your business to thrive. Let us take the stress out of IT so you can focus on what you do best. Contact us today to learn more about how we can help your business succeed.
FAQ & Other Pages (43)
- Cyber Security Risk Assessment | Managed IT Services in Miami, FL
Simple Solution Tech has delivered top-notch computer support and repair services in Miami, FL, since 2007. We offer remote tech support, data recovery, virus removal, and IT management tailored to small businesses. Your trusted partner for reliable and expert IT solutions! For a limited time only If your IT systems and data are truly secured from hackers, cybercriminals, viruses, worms, and even sabotage by rogue employees. If you’re not getting weekly security updates from your current IT person, your systems probably aren’t secure. You should also know that antivirus software and most firewalls are grossly inadequate against sophisticated attacks. Suppose your current backup would allow you to be back up and running again fast if ransomware locked all your files. In 99% of the computer networks we’ve reviewed over the years, the owners were shocked to learn their backup would NOT survive a ransomware attack. Ransomware is designed to infect your backups as well, leaving you defenseless. Only a handful of backup systems will prevent this from happening. Do your employees honestly know how to spot a phishing e-mail? We will actually put them to the test. We’ve never seen a company pass 100%. Never. Are your IT systems, backups, and devices in sync with compliance requirements for HIPAA, GLBA, and SOX, and are you using best practices to ensure data integrity If we do find problems…overlooked security loopholes, inadequate backups, credentials that have been compromised, out-of-date firewall and antivirus software, and (often ) active malware…on one or more of the PCs in your office, we will propose an Action Plan to remediate the situation that you can have us implement for you if you choose. Again, I want to stress that EVERYTHING WE DISCUSS AND DISCOVER WILL BE STRICTLY CONFIDENTIAL. It’s natural to want to think, “We’ve got it covered.” Yet, we can practically guarantee our team will find one or more ways your business is at serious risk for hacker attacks, data loss, and extended downtime. Even if you have a trusted IT person or company who put your current network in place, getting a third party to validate that nothing was overlooked never hurts. We have no one to protect and no reason to conceal or gloss over anything we find. If you want the straight truth, we’ll report it to you. Please...Do NOT Just Shrung This Off (What To Do Now) We know you are extremely busy, and there is enormous temptation to discard this, shrug it off, worry about it "later," or dismiss it altogether. That is, undoubtedly, the easy choice…but the easy choice is rarely the RIGHT choice. We can guarantee this: At some point, you WILL HAVE TO DEAL WITH A CYBER SECURITY EVENT. Hopefully, you'll be brilliantly prepared and experience only a minor inconvenience. But if you wait and do NOTHING, we can practically guarantee this will be a far more costly, disruptive, and devastating attack on your business. You've spent a lifetime working hard to get where you are today. Don't let some lowlife thief operating outside the law in another country get away with taking that from you. And certainly don't "hope" your IT guy has you covered. Get the facts and be sure you are protected. Fill om The Form Below To Instantly Claim Your Cyber-Security Risk Assessment SUBMIT Thank you for claiming your Cyber Security Risk Assessment. We will contact you shortly by email. Important! We hate spam as much (or more!) than you and promise to NEVER rent, share, or abuse your e-mail address and contact information in any way. "We did a trial run with Simple Solution Tech, and I was satisfied with their work. We wanted support with implementing projects we were doing with our clients. They assist with the physical installation, programming of devices, and backend development. Their team handles gateways and safety button installations at our hotels and provides technical support for those devices. They provide peace of mind. We started with them at the beginning of 2019, and our work is ongoing. I've been in this business for over 30 years and worked with numerous vendors. With them, I can leave them in charge of a project and trust that they'll get the job done. They're knowledgeable and informed. I wish I could clone them so we could use them at all our locations. They provide a peace of mind. I've never had an issue with them." Rick Modero | Bunker360 LLC Complete the form on this page to schedule your Free, CONFIDENTIAL Cyber Security Risk Assessment Today. "I feel a sense of relief knowing that I don't have to worry about technical issues because I trust anything that goes wrong will be addressed promptly and resolved correctly by Simple Solution Tech. Whenever I request or need assistance, the team quickly follows up and immediately provides a solution, ensuring my concerns are addressed promptly. If someone is considering their services, I would wholeheartedly recommend trying Simple Solution Tech. I am confident they'll be more than satisfied with the professionalism, expertise, and results delivered." Daisy Rodriguez | Premier Mitigation Services, Inc. We Want To Give You A Free Cyber-Security Risk Assessment That Gives You The Answers You Want And The Certaintly You Need. After this Assessment, you’ll get answers to questions such as: If you and your employees’ login credentials are being sold on the Dark Web (We can practically guarantee one or more are… THIS will shock you ) . Thanks to a new threat intelligence and ID-monitoring service we subscribe to, we can run a report on YOUR company and see what credentials are actively being sold on the Dark Web , which is a part of the World Wide Web accessible only using special software, allowing operators to remain entirely and anonymous and untraceable, used by the most notorious cybercrime rings around the world.
- Simple Solution Tech | Managed IT Services in Miami, FL
Boost Business Productivity We offer reliable troubleshooting, installation, and upgrade services to keep your business's trust in the latest technology running smoothly. TECH SUPPORT Streamline your Disaster Recovery Plan Contact us for comprehensive data recovery plan for your business for peace of mind that your data will be backed up. DATA PROTECTION Managed IT Services Simplified Your trusted, easy-to-work-with Managed IT Solutions Provider in Florida since 2007 We are South Florida's stress-reducing Managed Service Provider (MSP) and IT Consulting firm. Without stress, make 2025 the best year for your business success Today, the interconnectedness and responsiveness of businesses on Internet services, alongside various virtual services and essential software, have become more crucial than ever for business success. Every business must ensure the safety , protection , and professional management of its data, essential documents, and files. Data loss , a prevalent issue encountered by some businesses that opt not to engage a reputable, professional IT company, can be a significant setback. Downtime can incur substantial financial burdens for both businesses and individuals. Avoid waiting until an issue arises; sometimes, the loss is irrevocable. Contact our team of professionals today to schedule an appointment and steer your business back on the right path. Contact The Support Team Book a 30 Minute IT Discovery Call SUBMIT Thank you! Attention Business Owners: Contact us for immediate support. To play, press and hold the enter key. To stop, release the enter key. Clients We Service Secure your company's future with our comprehensive cybersecurity solutions. We are adept at resolving your computer and network connectivity issues. Our IT team is proficient and knowledgeable in eliminating computer infections and enhancing business system performance. GET A NETWORK AUDIT TODAY Client: Ricardo Uii Aquino Founder and Owner 911 Dry Solutions, Inc. Miami, FL "We need a new IT company to service our emails and IT issues, and so we hired them for support. They've fixed our email automation issues. Their team also has helped set up our network and IT infrastructure. Whenever we need assistance or improvements, I can approach them for support and changes. They work until the problem is resolved, no matter what time it is. Christopher 's very knowledgeable and offers his services at reasonable prices. He goes out of his way to resolve any issue." Discover what business owners are saying about us... Explore Our Latest Blog Posts Cyber-Security Why Every Business Owner Should Have Simple Solution Tech Perform a Network Audit In today's rapidly evolving digital world, businesses rely heavily on technology to function efficiently and stay competitive. However,... Business & Residents Resources Why Windows 10 Users Should Upgrade to Windows 11 As a valued client of Simple Solution Tech, we want to ensure that your systems remain secure and up-to-date. With Microsoft officially... Channel Partners Why Partnering with an MSP Like Simple Solution Tech is the Smartest Move for Your Business Simplify IT Across Industries with Simple Solution Tech From healthcare to construction, our proactive IT solutions ensure security. 1 2 3 4 5
- Privacy Policy | Simple Solution Tech
Privacy Policy Effective Date: October 15, 2024 Welcome to Simple Solution Tech’s Privacy Policy! Simple Solution Tech cares deeply about the privacy of its visitors and users. It is fully committed to protecting their personal information and using it properly in compliance with data privacy laws. This policy describes how we may collect and use personal information and the rights and choices available to our visitors and users regarding such information. We strongly urge you to read this policy and ensure that you fully understand it before you access or use any of our services. Capitalized terms that are not defined herein shall have the meaning ascribed to them in our Terms of Use. 1. Please read carefully! This SimpleSolutionTech.com Privacy Policy (“Privacy Policy ”) describes how we (Simple Solution Tech Corp., together with its affiliated companies worldwide, – “Simple Solution Tech ”, “we ” or “us ” ) collect and use information about each of our unregistered visitors and registered users, including users with Paid Services (each, a “Visitor ” or “User ” (respectively ), or “you ”), in connection with their access to and use of Simple Solution Tech’s websites (including www.SimpleSolutionTech.com and any of its subdomains, the “Website ” ), web applications (“Simple Solution Tech Apps ”), mobile applications (“Mobile Apps ”), and related services (collectively, the “Services ”). The purpose of this Privacy Policy is to provide you with a clear explanation of when, why, and how we collect and use your personal information and statutory rights. This Privacy Policy is not intended to override the terms of any contract you have with us nor any rights you might have under applicable data privacy laws. Please read this policy and ensure you fully understand our practices regarding your personal information before you access or use any of our Services. If you read and fully understand this Privacy Policy and remain opposed to our practices, you must immediately leave this website, application, or service and avoid or discontinue all use of any of our Services. If you have any questions or concerns regarding this policy, please contact us at privacy@simplesolutiontech.com . 2.1 Visitor and User Information We collect two types of information regarding our Visitors and Users: Unidentified and non-identifiable information about a Visitor or unidentified User may be made available to us or collected automatically via his/her use of the Services (“Non-personal Information ”). Such Non-personal Information does not enable us to identify the Visitor or User from whom it was collected. The Non-personal Information collected by us mainly consists of technical and aggregated usage information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc. Individually identifiable information, namely information that identifies an individual or may, with reasonable efforts, cause the identification of an individual or may be of private or sensitive nature (“Personal Information ”). The Personal Information collected by us mainly consists of contact details (e.g., e-mail address or phone number), billing details (name, physical billing address, payment method, and transaction details ), which are only collected from Users with Paid Services, details regarding a browsing or usage session (IP address, Geo-location and/or device unique identifier ), details regarding connected third party accounts (such as the e-mail or username for a connected PayPal, Google or Facebook account ), scanned identification documents provided to us (such as an ID card, driver’s license, passport or official company registration documents), correspondences (including those made through or uploaded to our Services ), and any other Personal Information provided to us by Visitors and/or Users through their access to and/or use of the Services. To avoid doubt, any Non-personal Information connected or linked to Personal Information (for example, to improve the Services we offer ) is deemed and treated by us as Personal Information as long as such connection or linkage exists. 2.2 Users of Users Information We may also collect similar information pertaining to visitors and users of our User’s websites or services (“Users-of-Users ”), ("Users "), solely for and on our Users’ behalf (as further described in Section 6 below ). 2.3 Simple Solution Tech Jobs Application Information We also collect information provided to us by Simple Solution Tech job candidates (“Applicants ”) when they apply to any of the open positions published at https://www.SimpleSolutionTech.com/jobs , by e-mail, or otherwise (as further described in Section 7 below ). 3. How do we collect such information? There are two main methods we use: We collect information through your use of the Services. When you visit or use our Services, including when you browse the Website or any User Website, register a User Account, edit your User Website and upload information and content, and download and use any Simple Solution Tech Apps and Mobile Apps, we are aware of it and will usually gather, collect and record such uses, sessions and related information, either independently or with the help of third-party services as detailed in Section 8 below, including through the use of “cookies” and other tracking technologies, as further detailed in Section 9 below. We collect information which you provide us voluntarily. For example, we collect the Personal Information you provide us when you register to our Services, when you sign in to our Services via third-party services such as Facebook or Google when you place purchases and register domain names, when you submit or upload such Personal Information as you use any of our Services; and when you contact us directly by any communication channel (e.g., Simple Solution Tech’s support tickets, emails ). We also collect information from third party sources as described in Section 8 below . 4. Why do we collect such information? We collect such Non-personal and Personal Information for the following purposes: To provide and operate the Services; To further develop, customize, and improve our Services based on Visitors’ and Users’ shared or personal preferences, experiences, and difficulties; To provide our Users with ongoing customer assistance and technical support; To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages (as further detailed in Section 10 below); To create aggregated statistical data and other aggregated and inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; To enhance our data security and fraud prevention capabilities; To consider Applicants’ candidacy for working at Simple Solution Tech (as further detailed in Section 7 below ); and To comply with any applicable laws and regulations. We will only use your Personal Information for the purposes set out in Section 4 where we are satisfied that: Our use of your Personal Information is necessary to perform a contract or take steps to enter into a contract with you (e.g., to provide you with technical services, to provide our customer assistance and technical support ) or Our use of your Personal Information is necessary to comply with our relevant legal or regulatory obligations. Our use of your Personal Information is necessary to support our legitimate interests as a business (for example, to maintain and improve our Services by identifying user trends, the effectiveness of Simple Solution Tech services, and technical issues ), provided it is conducted at all times in a way that is proportionate and that respects your privacy rights. Our Services are not permitted for children under 18 years of age. No one under 18 should provide any Personal Information to us through our Services. We do not knowingly collect Personal Information from children under 18. Parents and guardians should supervise their children's activities at all times. 5. Where do we store your information? 5.1. Simple Solution Tech Visitors’, Simple Solution Tech Users’ and Users-of-Users’ Personal Information may be maintained, processed, and stored by Simple Solution Tech and our authorized affiliates and service providers in the United States of America as necessary for the proper delivery of our Services and as may be required by law (as further explained below ). Simple Solution Tech Jobs Applicants' Information will be maintained, processed, and stored in the United States of America, in the applied position’s location(s), and, as necessary, in secured cloud storage provided by our Third-Party Services. Simple Solution Tech is based in Florida. Simple Solution Tech affiliates and service providers that store or process your Personal Information on Simple Solution Tech’s behalf are each contractually committed to protecting and securing it according to industry standards regardless of any lesser legal requirements that may apply in their jurisdiction. 5.2. U.S. Privacy Shield & U.S. Privacy Shield Disclosure: Simple Solution Tech participates in and has certified its compliance with the U.S. Privacy Shield Framework and the U.S. Privacy Shield Framework. SimpleSolutionTech.com is committed to subjecting all Personal Information received, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List here . SimpleSolutionTech.com is responsible for processing Personal Information it receives under the Privacy Shield Framework and subsequent transfers to a third party acting as an agent on its behalf. SimpleSolutionTech.com complies with the Privacy Shield Principles for all onward transfers of Personal Information, including the onward transfer liability provisions. Concerning Personal Information received or transferred according to the Privacy Shield Framework, Simple Solution Tech is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission (FTC). In certain situations, SimpleSolutionTech.com may be asked to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, and will do so where local data protection laws permit. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, don't hesitate to contact our U.S.-based third-party dispute resolution provider (free of charge ) at https://feedback-form.truste.com/watchdog/request . Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted. Upon request, Simple Solution Tech will provide you with information about whether we hold any of your Personal Information. You may access, correct, or request deletion of your Personal Information by following the instructions in these Help Center articles: “Retrieving Your Simple Solution Tech Account Data ” or “Permanently Deleting Your Simple Solution Tech Account. We will respond to your request within a timeframe imposed by local laws or a reasonable timeframe. Please note that permanently deleting your Simple Solution Tech "online user account " erases all your information from Simple SolutionTech.com databases. After completing this process, you can no longer use your Simple Solution Tech services. Your Online User Account and all its data will be removed permanently, and Simple Solution Tech will not be able to restore your account or retrieve your data in the future. If you contact Simple Solution Tech support in the future, the system will not recognize your account, and Support agents will be unable to locate the deleted account. 5.3. Data Localisation Obligations: If you reside in a jurisdiction that imposes “data localisation” or “data residency” obligations (i.e., requiring that Personal Information of its residents be kept within the territorial boundaries of such jurisdiction ), and this fact comes to our attention, we may maintain your Personal Information within such territorial boundaries, if we are legally obligated to do so. You acknowledge that while doing so, we may continue to collect, store, and use your Personal Information elsewhere, including in the United States of America, as explained above. 6. Users of- user's information Simple Solution Tech may collect, store, and process certain non-personal and personal information on users-of-users (“Users-of-users Information” ) solely on our users’ behalf and at their direction. For example, Users can import their e-mail contacts from third-party services like Gmail or otherwise collect and manage contacts via their User Website. Such contacts are then stored with Simple Solution Tech on the User’s behalf. For such purposes, Simple Solution Tech serves and shall be considered as a “Processor” and not as the “Controller” (as both such capitalized terms are defined in the European Union General Data Protection Regulation ) of such Users-of-Users Information. The Users controlling and operating such User Websites shall be considered as the “Controllers” of such Users-of-Users Information and are responsible for complying with all laws and regulations that may apply to the collection and control of such Users-of-Users Information, including all privacy and data protection laws of all relevant jurisdictions. You are responsible for the security, integrity, and authorized usage of your Users-of-Users’ Personal Information, obtaining consents and permissions, and providing any fair processing notices required for collecting and using such information. Simple Solution Tech cannot provide legal advice to Users or their Users-of-Users. However, we recommend that all Users publish and maintain clear and comprehensive privacy policies on their User Websites by the applicable laws and regulations, that all Users carefully read those policies, and that they consent to them. For more information on how Simple Solution Tech may handle Users-of-Users Information (which may be relevant for the specific notice you provide and consent you obtain from your Users-of-Users ), please see Sections 8, 12, and 13 below. If you are a visitor, user, or customer of any of our Users, please read the following: Simple Solution Tech has no direct relationship with the individual Users whose Personal Information it processes. If you are a visitor, user, or customer of any of our Users and would like to make any requests or queries regarding your Personal Information, please get in touch with such User(s) directly. For example, if you wish to access, correct, amend, or delete inaccurate information processed by Simple Solution Tech on behalf of its Users, please direct your query to the relevant User (who is the “Controller ” of such data ). If requested to remove any Users-of-Users’ Personal Information, we will respond to such request within thirty (30) days. Unless otherwise instructed by our User, we will retain their Users-of-Users’ Personal Information for the period outlined in Section 12 below. 7. Simple Solution Tech jobs applications Simple Solution Tech welcomes all qualified Applicants to apply to any of the open positions published at https://www.SimpleSolutionTech.com/jobs by sending us their contact details and CV (“Applicants Information ” ) via the relevant Position Application Form on our Website or through any other means provided by us. We understand that privacy and discreetness are crucial to our Applicants. We are committed to keeping Applicants' Information private and using it solely for Simple Solution Tech’s internal recruitment purposes (including identifying Applicants, evaluating their applications, making hiring and employment decisions, and contacting Applicants by phone or in writing ). Please note that Simple Solution Tech may retain the applicant information submitted to it for no longer than two years after the applied position has been filled or closed. This is done so we can re-consider Applicants for other positions and opportunities at Simple Solution Tech, use their Applicant Information as a reference for future applications submitted by them, and, if the Applicant is hired, for additional employment and business purposes related to his/her work at Simple Solution Tech. If you previously submitted your Applicant Information to Simple Solution Tech and now wish to access it, update it, or have it deleted from Simple Solution Tech's systems, please contact us at jobs@simplesolutiontech.com . 8. Sharing personal information with third parties Simple Solution Tech may share your Personal Information with third parties ( or otherwise allow them access to it ) only in the following manners and instances: 8.1 Third-Party Services Simple Solution Tech has partnered with several selected service providers whose services and solutions complement, facilitate, and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs ), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service(s) ”). Such Third Party Services may receive or otherwise have access to our Visitors’ and Users’ Personal Information and Users-of-Users’ Personal Information, in its entirety or part – depending on each of their particular roles and purposes in facilitating and enhancing our Services and business, and may only use it for such purposes. Note that while our Services may contain links to other websites or services, we are not responsible for such websites or services’ privacy practices. We encourage you to be aware when you leave our Services and read the privacy statements of every website and service you visit before providing your Personal Information. This Privacy Policy does not apply to such linked third-party websites and services. Simple Solution Tech is accountable for Personal Information that it receives under the Privacy Shield and subsequently transfers to a third party as described in the Privacy Shield Principles. In particular, Simple Solution Tech remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the Personal Information on its behalf do so in a manner inconsistent with the Principles unless Simple Solution Tech proves that it is not responsible for the event giving rise to the damage. 8.2 Law Enforcement, Legal Requests and Duties: Where permitted by local data protection laws, Simple Solution Tech may disclose or otherwise allow others access to your Personal Information under a legal request, such as a subpoena, legal proceedings, search warrant, or court order, or in compliance with applicable laws, if we have good faith belief that the law requires us to do so, with or without notice to you. 8.3 Protecting Rights and Safety: Simple Solution Tech may share your Personal Information with others if we believe in good faith that doing so will help protect the rights, property, or personal safety of Simple Solution Tech, any of our Users, any Users-of-Users, or any member of the general public, with or without notice to you. 8.4 Social Media Features and Framed Pages: Our Services include certain Social Media features and widgets, single sign-on features, such as the “Facebook Connect ” or “Google Sign-in ,” the “Facebook Like ” button, the “Share this” button, or other interactive mini-programs (“Social Media Features ”). These social media features may collect information such as your IP address or which page you are visiting on our website, and they may set a cookie to enable them to function correctly. Social media features are hosted by a third party or hosted directly by our services. Your interactions with these third parties’ Social Media Features are governed by their policies, not ours. In addition, our Services may enable you to share your Personal Information with third parties directly, such as via page framing techniques to serve content to or from Third Party Services or other parties, while preserving the look and feel of our Website and Services (“Frames ”). Please be aware that if you choose to interact or share any Personal Information via such Frames, you are providing it to these third parties and not to us, and such interactions and sharing too are governed by such third parties’ policies and not ours. 8.5 Simple Solution Tech App Installing certain Simple Solution Tech Apps and third-party Apps allows their respective provider to share and access Non-personal and Personal Information regarding you and your Users via the “Simple Solution Tech App ” API. Such information includes, among others, contact details, messages, business applications, and specific activities on the Services and User Website, which are stored and, after that, accessible via your User Account. For further details regarding the Personal Information that may be collected and shared via the Simple Solution Tech API, please see the Simple Solution Tech App Market Terms of Use. To further protect your and your Users’ privacy, we contractually prohibit all Third-Party Developers from combining Personal Information collected across different User Websites and Services and from sharing Users’ Personal Information other than with other Apps installed on the same User Website or Services for such specific User Website or Services. Simple Solution Tech, however, may still access and use information collected and stored via the Simple Solution Tech API across different User Websites and Apps as necessary for providing and improving its Services. You are solely responsible for notifying your Users of the collection, processing, and use of their Personal Information via the Simple Solution Tech API and informing them that their Personal Information will be transferred to and processed by Simple Solution Tech on your behalf. To prevent the collection or sharing of Personal Information via the Simple Solution Tech API, you may either avoid installing Apps to your User Website, revoke the permissions granted to Apps you install, or uninstall them. However, You should note that the previously installed app may still retain certain information collected before the revocation, so if you wish such information to be deleted, we suggest you contact Simple Solution Tech or the Third Party Developer directly and request them to do so. 8.6 Simple Solution Tech Subsidiaries and Affiliated Companies: We may share Personal Information internally within our family of companies for the purposes described in this Privacy Policy. For example, we may share your Personal Information with Simple Solution Tech Corp., our US-based subsidiary, while facilitating and providing you (and your Users-of-Users ) with our Services. In addition, should Simple Solution Tech or any of its affiliates undergo any change in control, including using a merger, acquisition, or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event. If we have good faith that such change in control might materially affect your Personal Information stored with us, we will notify you via e-mail and a prominent notice on our Website of this event and certain choices you may have regarding your Personal Information. The sharing of Personal Information from Simple Solution Tech subsidiaries and affiliated companies in the European Union and Switzerland to Simple Solution Tech's United States subsidiary adheres to the EU-US and Swiss-US Privacy Shield frameworks. To clarify, Simple Solution Tech may share your Personal Information in manners other than those described above, under your explicit approval or if we are legally obligated to do so. Moreover, Simple Solution Tech may transfer, share, disclose, or otherwise use Non-personal Information in its sole discretion and without the need for further approval. 9. Use of cookies and other tracking technologies Simple Solution Tech and its marketing, analytics, and technology partners use specific monitoring and tracking technologies (such as cookies, beacons, pixels, tags, and scripts ). These technologies are used to maintain, provide, and improve our Services on an ongoing basis and to provide our Visitors, our Users, and their Users-of-Users with a better experience. For example, thanks to these technologies, we can maintain and keep track of our Visitors and Users’ preferences and authenticated sessions to secure our Services better, identify technical issues, user trends, and effectiveness of campaigns, and monitor and improve the overall performance of our Services. Please note that Third-Party Services, which place cookies or utilize other tracking technologies through our Services, may have their policies regarding how they collect and store information. Our Privacy Policy does not cover such practices, and we do not have any control over them. Cookies: For some of these technologies to work correctly, a small data file (“cookie ” ) must be downloaded and stored on your device. By default, we use several persistent cookies for purposes of session and user authentication, security, keeping the User’s preferences (e.g., regarding default language and settings), connection stability (e.g., for uploading media, using e-commerce features, etc. ), monitoring performance of our services and marketing campaigns, and generally providing and improving our Services. If you want to delete or block any cookies, please refer to your internet browser's help and support area for instructions on locating the file or directory that stores cookies. Information on deleting or controlling cookies is also available at www.aboutcookie.org (note that Simple Solution Tech does not provide this website, and we, therefore, cannot ensure its accuracy, completeness, or availability ). Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services or may otherwise adversely affect your user experience. Clear GIFs: We and certain Third-Party Services may employ software technology called “clear gifs ” (a.k.a. Web Beacons/Web Bugs ), which enables them and us to improve our Services by measuring their effectiveness and performance. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. However, they are not stored on your device but embedded within our Services. Flash and HTML5: We and certain Third-Party Services may also employ tracking technologies known as “Flash cookies” and “HTML5,” mainly for advertising purposes. Various browsers may offer their management tools for removing or blocking such technologies. Additional information about managing Flash cookies is available here. (Please note that Simple Solution Tech does not provide this website, and we cannot ensure its accuracy, completeness, or availability ). Behavioral Targeting/Re-Targeting: Certain Third Party Services and ad networks may display advertising on our Website, Simple Solution Tech Apps, and Simple Solution Tech mobile apps or manage our advertising on other websites. Such parties may use certain tracking technologies to collect certain information about your activities on the Services and different third-party Services to provide targeted advertising based on your interests and preferences. You may opt out of receiving targeted ads from certain advertisers and ad networks. Please note that this does not opt you out of receiving all advertising and that your opt-out will only be about the specific advertising. You will continue to receive advertising for which you have not opted out. User Data Supplementation: We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this with information we already have about you. This helps us update, expand, and analyze our records, identify new customers, and provide products and Services that may interest you. Where we obtain your Personal Information from these third parties, we ensure that such parties are contractually committed to informing you that your Personal Information will be disclosed to us. We take steps to ensure the accuracy of your Personal Information before using it. If you provide us with personal information about others, or if others give us your information, we will only use it for the specific reason it was provided. “Do Not Track” Signals: Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application. 10. Communications from Simple Solution Tech 10.1 Promotional Messages: We may use your Personal Information to send you promotional content and messages by e-mail, direct text messages, marketing calls, and similar forms of communication from Simple Solution Tech or our partners (acting on Simple Solution Tech’s behalf ) through such means. If you do not wish to receive such promotional messages or calls, you may notify Simple Solution Tech at any time or follow the “unsubscribe ” or STOP instructions contained in the promotional communications you receive. We take steps to limit the promotional content we send you to a reasonable and proportionate level and to send you information that we believe may be of interest or relevance to you based on your information. 10.2 Service and Billing Messages: Simple Solution Tech may also contact you with important information regarding our Services or your use thereof. For example, we may send you a notice (through any of the means available to us ) if a particular Service is temporarily suspended for maintenance, reply to your support ticket or e-mail, send you reminders or warnings regarding upcoming or late payments for your current or forthcoming subscriptions; forward abuse complaints regarding your User Website; or notify you of material changes in our Services. It is essential that you are always able to receive such messages. For this reason, you cannot opt out of receiving such Service and Billing Messages unless you are no longer a Simple Solution Tech Visitor or User (which can be done by deactivating your account ). 11. Your rights in relation to your personal information It is imperative that you have control over your Personal Information. That’s why Simple Solution Tech is taking steps to enable you to access, receive a copy of, update, amend, delete, or limit the use of your Personal Information. Before disclosing the requested Personal Information, we may ask you for additional information to confirm your identity and for security purposes. We reserve the right to charge a fee where the law permits (e.g. if your request is unfounded or excessive ). You have the right to file a complaint with your local supervisory authority for data protection (but we still recommend contacting us first ). If you are a Simple Solution Tech Visitor or User, and you wish to receive a copy, access, and request us to make corrections to the Personal Information that you have stored with us (either yours or your Users-of-Users ’), or wish to request a list of what Personal Information (if any ) about you we disclosed to third parties for direct marketing purposes, please follow the instructions provided in these Help Center articles: “Retrieving Your Simple Solution Tech Account Data ” or “Permanently Deleting Your Simple Solution Tech Account .” You can also mail your request to Simple Solution Tech by emailing privacy@simplesolutiontech.com . We will make all reasonable efforts to honor your request promptly (unless we require further information from you to fulfill your request ), subject to legal and other permissible considerations. You may also correct, update, or remove certain parts of such Personal Information by yourself through your User Account or User Website settings . Please note that permanently deleting your Simple Solution Tech account erases all of your information from Simple Solution Tech's databases. After completing this process, you can no longer use any of your Simple Solution Tech services, your account, unit and all its data will be removed permanently, and Simple Solution Tech will not be able to restore your account or retrieve your data in the future. If you contact Simple Solution Tech Support in the future, the system will not recognize your account and Support agents will not be able to locate the deleted account. 12. Data Retention We may retain your Personal Information (as well as your Users-of-Users’ Information ) for as long as your User Account is active, as indicated in this Privacy Policy, or as otherwise needed to provide you with our Services. We may continue to retain such Personal Information even after you deactivate your User Account and/or cease to use any particular Services as reasonably necessary to comply with our legal obligations, resolve disputes regarding our Users or their Users-of-Users, prevent fraud and abuse, enforce our agreements, and/or protect our legitimate interests. We maintain a data retention policy that applies to information in our care. Where your Personal Information is no longer required, we will ensure it is securely deleted. 13. Security Simple Solution Tech has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic, and procedural measures. Among other things, we offer HTTPS secure access to most areas of our Services; the transmission of sensitive payment information (such as a credit card number ) through our designated purchase forms is protected by an industry-standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards ) certification. We also regularly monitor our systems for possible vulnerabilities and attacks and seek new ways to use third-party services to enhance the security of our services further and protect our visitors’ and users’ privacy. Despite the measures and efforts taken by Simple Solution Tech, we cannot and do not guarantee the absolute protection and security of your Personal Information, your Users-of-Users’ Information, or any other User Content you upload, publish or otherwise share with Simple Solution Tech or anyone else. We, therefore, encourage you to set strong passwords for your User Account and User Website and avoid providing us or anyone with any sensitive information that you believe its disclosure could cause you substantial or irreparable harm. Furthermore, because some regions of our Services are less secure than others (for example, if you set your Support forum ticket to be “Public” instead of “Private” or if you browse to a non-SSL page ), and since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods. If you have any questions regarding the security of our Services, you are welcome to contact us at privacy@simplesolutiontech.com . 14. Public forums and user content Our Services offer publicly accessible blogs, communities, and support forums. Please be aware that any information you provide in such areas may be read, collected, and used by others who access them. To request the removal of your Personal Information from our blogs, communities, or forums, please get in touch with us at privacy@simplesolutiontech.com . In some cases, we may be unable to remove your Personal Information from such areas. For example, use a third-party application to post a comment (e.g., the Facebook social plugin application ) while logged in to your related profile with such a third party. You must log into such an application or contact its provider to remove the Personal Information you posted on that platform. In any event, we advise against posting any information (or using any posting means to post information ) you don’t wish to publicize on these platforms. If you upload any User Content to your User Account, post it on your User Website, or provide it in any other way as part of using any Service, you do so at your own risk. We have put adequate security measures in place to protect your Personal Information. However, we cannot control the actions of other Users or members of the public who may access your User Content and are not responsible for the circumvention of any privacy settings or security measures you or we may have placed on your User Website (including for instance, password-protected areas on your User Website ). You understand and acknowledge that even after its removal by you or us, copies of User Content may remain viewable in cached and archived pages or if any third parties (including any of your Users-of-Users ) have copied or stored such User Content. To clarify, we advise against uploading or posting any information you do not wish to be public. 15. Updates and interpretation We may update this Privacy Policy as required by applicable law and to reflect changes to our information collection, usage, and storage practices. If we make any changes that we deem as “material” (at our sole discretion in good faith ), we will notify you (using one of the notification methods outlined in Section 15.3 of the Terms of Use ) before the change becomes effective. We encourage you to periodically review this page for the latest information on our privacy practices. Unless stated otherwise, our most current Privacy Policy applies to all information that we have about you and your users of users regarding our Website, Simple Solution Tech Apps, Mobile Apps, and other Services. Any heading, caption, or section title contained herein, and any explanation or summary under the right column, is provided only for convenience and in no way defines or explains any section or provision hereof or legally binds any of us in any way. This Privacy Policy was written in English and may be translated into other languages for your convenience. You may access and view other language versions by changing your Wix Website language settings. If a translated (non-English ) version of this Privacy Policy conflicts in any way with its English version, the provisions of the English version shall prevail. 16. Contacting us If you have any questions about this Privacy Policy or wish to exercise any of your rights described in Section 11, don't hesitate to contact us, the Data Protection Officer team, at privacy@simplesolutiontech.com . We will attempt to resolve any complaints regarding the use of your personal information under this privacy policy. You may also contact us by mail at: 13876 SW 56 Street. Suite 255 Miami, FL, 33175.